Frequently Asked Questions

How can we help you?

How does the 'Sign me in automatically' work?

The 'Sign me in automatically' is optional, it saves your username and password on your computer and every time you access the page you will be automatically logged in.

What happens if I forget my password?

If you forget your password, please click on the 'Forgot your Password?' on the login page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the 'Manage Account' section, where the password can be updated.

How can I change my password?

After you are logged in, click on 'Account Settings' link, you will see the 'Current Password' field, type your current password in this field and your new password on the fields 'Password' and 'Retype Password', then hit the submit button.

Am I required to have an account to add my club to Rugby Realm?

Yes. In order to add your club to Rugby Realm, you must have an account.

How can I sign up for an account?

To sign up, go to the 'Add Club' link on the top menu, select which option you want and click the 'SIGN UP' button. Fill out all of the fields, write down your username and password for future reference, and follow the steps to finish the process. To sign up as a visitor go to 'Sign up | Login' link on the top menu, fill out all fields and click in 'Create Account'.

Why am I receiving an 'Account Locked' message?

If you attempt to access your account and type in an incorrect password 5 times the account will lock for 1 hour. This is for security reasons.

I don't know how to code, can I still create a club page?

Absolutely! You do not need any prior coding or anything other than basic computer knowledge. If you do know some HTML, you can take your club page a little further with custom markup.

I want to advertise on Rugby Realm. What should I do?

Reach out to us at info@rugbyrealm.com and we can talk about potential opportunities.

What else can I contribute to Rugby Realm?

We are always looking for passionate rugby lovers to write articles for the rest of the community.

How can I best use Rugby Realm to help my club?

A few tips on making the most of Rugby Realm: Fill out your club page completely (Images, Bio, Videos, Schedule, Etc...), share your page on your social media channels, contact us about sharing your club page, add a link to your Rugby Realm profile on your club website. If you were to do one thing, it is to fill out your profile completely. The better and more complete your profile, the more users can find you and want to contact you.

I don't see my city listed to choose? What do I do?

We didn't want to populate the website with every city in the world since not every city is likely to have a rugby club and it would add useless information to the website. It would also be more difficult to select your city when signing up it you had to scroll through thousands. Instead, we've added countries and regions and you can select "Add City" and type in the city where you are located. It will keep it cleaner and easier for all!

Found 11 records. Did you not find your answer? Contact us.